Returns/Exchanges
At HomeCrowd Threads, we take pride in creating high-quality, made-to-order items tailored to your preferences. As each product is meticulously crafted to meet your specifications, we do not offer returns or exchanges for reasons unrelated to product defects or errors on our part.
Defective or Incorrect Items:
In the rare event that we have made an error or there is a defect in the product you receive, we apologize for any inconvenience caused. Please fill out the form below within 7 days of receiving your order.
To initiate the return or exchange process, kindly provide the following information:
- Order number
- Description of the issue
Upon verification, a member of our team will reach out and work swiftly to fix the issue.